Effective Date: 1/01/2025
At Luchidebbs, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or interact with our services. By using our website, you consent to the practices described in this policy.
Information We Collect
We may collect the following types of information when you use our website:
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Personal Information
- Name, email address, phone number, billing and shipping address.
- Payment details (processed securely via third-party payment gateways).
- Login credentials, if you create an account.
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Non-Personal Information
- Browser type, operating system, and device information.
- IP address and browsing behavior on our site (e.g., pages visited, time spent on the site).
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Cookies and Tracking Technologies
- We use cookies and similar technologies to enhance your experience and analyze website traffic.
How We Use Your Information
We use the information collected for the following purposes:
- To process your orders and deliver products.
- To communicate with you about your orders, inquiries, or promotional offers.
- To improve our website and provide personalized shopping experiences.
- To comply with legal obligations and resolve disputes.
How We Protect Your Information
We implement security measures to safeguard your personal data from unauthorized access, alteration, disclosure, or destruction. These include:
- SSL encryption to protect sensitive information during transactions.
- Secure storage of personal data with restricted access.
- Regular monitoring for potential security vulnerabilities.
Third-Party Disclosure
We may share your information with trusted third parties only in the following circumstances:
- Service Providers: For order fulfillment, payment processing, and shipping.
- Legal Compliance: To comply with legal obligations or respond to lawful requests.
- Analytics and Advertising: With tools like Google Analytics or Facebook Pixel to improve our marketing efforts.
We do not sell, trade, or rent your personal information to third parties.
Your Rights
As a user, you have the following rights regarding your data:
- Access and Correction: You can access or update your personal information by logging into your account.
- Data Deletion: You can request that we delete your data, subject to legal obligations.
- Opt-Out: You can opt out of receiving promotional communications by clicking "unsubscribe" in our emails.
For any data-related requests, please contact us at [admin@luchidebbs.xyz].
Cookies Policy
Cookies are small files stored on your device to enhance your browsing experience. We use cookies to:
- Remember your preferences (e.g., saved items in your cart).
- Track site analytics and performance.
You can disable cookies in your browser settings, but this may limit certain features of our website.
Children’s Privacy
Our website is not intended for individuals under 13 years old, and we do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Effective Date" will be updated accordingly. We encourage you to review this policy periodically.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Email: admin@luchidebbs.xyz
Phone: +234 703 0050 866
Address: 1 GH CLOSE 5TH AVENUE FESTAC TOWN, LAGOS